1 When you should upgrade

  • Console shows Server overloaded! Running X ms behind or low TPS warnings.
  • Memory usage in the panel sits above 85% for hours at a time.
  • Your player count is starting to bottleneck — Minecraft chunk loading lags, Rust raids drop connections, ARK's tribe action gets sluggish.
  • You're adding a heavy mod pack or texture-heavy modpack.

2 When downgrading makes sense

  • Player base shrunk — you bought 16 GB during launch hype and now only need 6.
  • Wipe is over and you don't expect heavy traffic until the next one.
  • You're putting the server on hold for a few months but want to keep your world.

3 Upgrade / downgrade your plan

  1. Log into your Solace billing panel.
  2. Click Services → My Services.
  3. Pick the server you want to change.
  4. Click Upgrade/Downgrade in the side menu.
  5. Select the target plan or the RAM / storage configuration you want.
  6. The panel shows the prorated cost (or credit) before checkout. Confirm and pay.

The change usually applies within a couple of minutes. Your server restarts once on the new resource pool — your world, configs, plugins, schedules, and SFTP credentials all carry over unchanged.

4 What stays the same

  • IP address and port — players don't need to update the server entry.
  • World data and saves — nothing is wiped.
  • Mods, plugins, configs — all preserved.
  • Backups — your existing backups carry over.
  • Schedules — restart, broadcast, and backup schedules stay attached.
  • Panel users — anyone you've granted sub-user access keeps it.

5 What might change

  • Disk allocation: if you downgrade to a plan with less storage and your world is bigger than the new limit, you'll get a warning. Trim files (old backups, log files) before downgrading.
  • Java args / startup flags: usually Solace re-tunes these to match your new RAM. Check the Startup tab after upgrade.
  • Modpack memory tweaks: modpack launchers sometimes hardcode RAM into config files. After a big change, double-check anything in user_jvm_args.txt or the panel's Java memory variable.

6 Prorated billing — how it works

Solace bills monthly. When you upgrade mid-cycle, we charge the price difference for the remaining days. When you downgrade, we credit the difference toward your next invoice.

Example: you're on a $8/mo plan and 10 days into the cycle (20 days left). You upgrade to $14/mo.

  • Difference: $14 − $8 = $6 per month, or $0.20/day.
  • Days left in cycle: 20.
  • Charged today: 20 × $0.20 ≈ $4.00.
  • Next month's invoice: $14 (full new rate).
Annual plans: if you're on a yearly billing cycle, the same math applies but stretched across the remaining 365-day window. The credit/charge can be larger — open a ticket if you want a quote before clicking through.

7 Switching games (different product entirely)

Want to convert a Rust server to Minecraft, or vice versa? That's not technically an upgrade — it's a product swap, and we have to rebuild the file system. Open a ticket from your billing panel and we'll walk you through it (and credit any unused time on the old product toward the new one).

8 Cancel vs. downgrade vs. pause

  • Cancel: server is permanently deleted at end of billing cycle. World gone unless you download a backup first.
  • Downgrade: keep everything, lower the tier and bill.
  • Pause: we don't currently offer formal pauses, but you can downgrade to a $2/mo holding tier to keep your world available between active runs. Open a ticket and we'll set that up.
Always download a backup first. Even though our plan changes preserve everything, accidents happen and a local copy of your world is the cheapest insurance you'll ever buy. The panel's Backups tab does this in one click.

Not on Solace yet?

Plans start at $2/mo and scale all the way up to dedicated boxes. Upgrade anytime, no contracts.

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